Refund policy
Returns
We offer a 30-day return policy. If you are not satisfied with your purchase, contact us at support@herotravelsupply.com within 30 days of purchase to set up a return for a full refund.
Lifetime Replacement Guarantee
We individually test every HERO product in our Midwest, USA offices before shipping, to ensure each customer receives a top-notch product. We're so confident with the quality of our products that we offer a lifetime replacement guarantee. If anything ever goes wrong with a HERO product, we will send you a replacement absolutely free!
To be eligible for a replacement, all we’ll need is your order number to verify your order.
